This sounds great! How do I set up an appointment?

This is great news! It's easier than ever to receive physical therapy care that fits your lifestyle and schedule. We have a location at Thrive Wellness in Amherst, NH or mobile visits.

Please use the appointments page to get in touch with us.

I would love to use my physical therapy benefits. How do I go about doing this?

Motus Physical Therapy & Performance is an out-of-network (OON) provider for all private or commercial insurances. We also do not accept Medicare or Medicaid. For an in-depth reasoning on why we do not accept insurance, please see this page.

Why should I pay out-of-pocket for services covered by my insurance plan?

Each year, patients are forced to pay a greater percentage of their healthcare costs in the form of rising deductibles. Some deductibles are so high that you won't ever meet the maximum in the calendar year. THAT IS CRAZY! What's even worse, the rising cost is not associated with better quality; in fact, in most cases, it is a decline in quality!

For instance, patients with a deductible can expect to pay on average $125 per 30 minute PT visit at an in-network provider...and this doesn't include your co-payment!

Out-of-network providers are not at the whim of an insurance company so they can provide longer appointment times, one-on-one treatment, better service, and better QUALITY for the money you spend. More time per visit leads to quicker recovery and return to function which can lead to spending less money overall! And most patients are reimbursed a portion of their costs!

How do I pay for services at Motus Physical Therapy and Performance?

Payment for services rendered is due at the time of service by credit or debit card, cash, or check. HSA and FSA are accepted and a receipt can be provided.

I’d like to get reimbursement for physical therapy. How do I start the process?

Patients who wish to provide a reimbursement claim to their insurance company can do so with the guidance of Motus using our “Out-of-Network (OON) Insurance Benefits Reference Sheet” to help you determine your benefits.

For more information, check out the insurance and reimbursement page.

Do I need a referral from my doctor for physical therapy?

In the state of New Hampshire, patients have direct access with provisions to physical therapists. This means you do not need to have a referral from your doctor but that physical therapist must follow certain guidelines and laws.

Physical therapists are trained in differential diagnosis, or being able to discern the true cause of your pain. If I deem that the cause of your pain is beyond my scope of practice, that physical therapy is contraindicated, or there is no documented improvement within 25 calendar days of the start of treatment, I will refer to the appropriate healthcare provider. My ultimate goal is to get your feeling better! Check out my blog on the topic here.

I've never had physical therapy before. What should I expect on my first visit? What type of clothing should I be wearing?

Make sure to download the New Patient Packet for all health forms and policies. 

Your first visit includes your formal evaluation and first treatment where you will receive education on your condition and ways to start improving your status at home. At this time, we will work together to determine the treatment plan best suited for YOU.

Wearing loose clothing will help facilitate the evaluation and treatment. Bring any equipment that you may use during your sport or training.

I’d like to keep my doctor aware of my progress. Can you contact him/her?

As stated in our privacy policy, we are dedicated to maintaining your privacy to the highest standards. Unless you explicitly inform us that you wish to have your medical records disclosed to your primary care physician (PCP), we will assume you are exercising your right to privacy by paying cash for your services.

Motus believes 100% in continuity of care and keeping health care providers in the loop but will only do so if you wish. If you want your records disclosed to any third party in the future, you will need to obtain and sign our “Disclosure to Release Protected Health Information” form before we will disclose your health information.

Life is busy for me. Do you have a cancellation policy? What happens if we get sick?

We kindly ask that patients provide 24-hour notice when available in order to allow us to provide the time slot to other patients. However, we understand that things happen; therefore, discretion on whether to impose the cancellation fee is reserved by Motus for extenuating circumstances. Please see the full cancellation and no show policy here.